How to Fix Paramount Plus Freezing Issues (Updated 2026 Guide)

[Updated for 2026] If Paramount Plus is freezing, buffering, or stopping mid-stream, this guide walks through the most common causes and the fastest fixes that are currently working across Smart TVs, mobile devices, and streaming sticks.

If Paramount Plus keeps freezing while you’re watching a show or movie, the issue is usually tied to internet stability, app data conflicts, or device-level limitations.

While the problem can feel random, there are a small number of causes that account for the majority of freezing and buffering reports.

This guide focuses on practical fixes that work in 2026 across Smart TVs, mobile apps, browsers, and streaming devices. Start from the top and move down most users resolve the issue within the first few steps.

Why Paramount Plus Keeps Freezing During Streaming

Why Does Paramount Plus Keep Freezing?

When Paramount Plus freezes, it is typically caused by one or more of the following factors:

Unstable or congested internet connections, especially on shared Wi-Fi networks
Outdated app or device firmware causing playback conflicts
Corrupted cache or temporary app data
Temporary server-side disruptions during peak traffic
Hardware limitations on older TVs or streaming devices

How to Fix Paramount Plus Freezing Issues

Check Your Internet Speed and Network Stability

Check and Improve Your Internet Connection

To fix freezing issues, start by checking your internet connection, as it's often the main culprit.

First, run a speed test to ensure your connection meets Paramount Plus’s minimum requirement of 5 Mbps for HD streaming.

If needed, restart your modem and router by unplugging them for 30 seconds before plugging them back in.

For a more stable connection, consider switching to a wired Ethernet connection instead of Wi-Fi.

Finally, reduce network load by disconnecting other devices, especially those streaming videos or gaming, to free up bandwidth.

Update the Paramount Plus App and Your Device Software

Update the Paramount Plus App and Your Device

To ensure optimal performance, it's important to keep both the Paramount Plus app and your device software updated.

For mobile devices, check the App Store (iOS) or Google Play Store (Android) for any available updates.

If you're using a streaming device like Roku, Fire Stick, or a Smart TV, navigate to the device’s app store to update the Paramount Plus app.

Additionally, check your device’s settings menu for any system updates to ensure your software is current.

This helps maintain compatibility and performance improvements.

Clear Cache and App Data on Your Device

Clear Cache and App Data

To fix freezing issues, clearing the cache and app data can help.

On Android, go to Settings > Apps > Paramount Plus > Storage, then tap “Clear Cache” and “Clear Data.” For iPhone users, uninstalling and reinstalling the app will clear cached data.

On Smart TVs and streaming devices, navigate to Settings > Applications > Manage Installed Apps, select Paramount Plus, and clear the cache or data.

Restart Your Streaming Device Properly

Restarting your device can often resolve temporary glitches.

Simply turn off your streaming device, unplug it for about 30 seconds, and then plug it back in and turn it on.

This quick reset can help clear any minor issues and improve performance.

Check for Active Paramount Plus Server Outages

If the freezing issue continues, it might not be on your end.

Check if Paramount Plus is experiencing server issues by visiting Downdetector or their official Twitter support page.

If there’s an outage, you’ll need to wait for Paramount Plus to resolve the problem.

Lower Video Quality to Reduce Buffering

Lower Video Streaming Quality

If you're experiencing freezing due to slow internet, lowering the video quality can help. Open the Paramount Plus app, navigate to Settings, and select Video Quality.

Choose a lower resolution such as 720p or SD instead of 1080p or 4K to reduce buffering and improve streaming stability.