Guides

6 Ways to Reset Your HP Laptop If You Forgot Your Password

by Jenny Xiao on Mar 20, 2025

6 Ways to Reset Your HP Laptop If You Forgot Your Password

We've all been there, sitting down with a cup of coffee, ready to dive into work or maybe binge a show, only to realize… you’ve forgotten your HP laptop password. 

Yeah, it's frustrating. I’ve been through it myself, and I know how helpless it can feel when you’re locked out, especially if you need to access important files or just get some work done. 

But don’t stress because there’s a solution. Actually, there are a few. 

In this guide, I’ll walk you through the exact steps I used to reset my password and get back into my laptop. 

Whether you have a Microsoft account, a local account, or no idea what your login details are, I’ve got you covered. 


Why Is It Important to Know How to Reset Your HP Laptop If You Forgot Your Password?

Forgetting passwords happens to the best of us, especially when juggling multiple devices and complex logins. 

Thankfully, HP laptops offer several reliable ways to reset your password, regardless of the model you’re using. 

Just keep in mind that some methods might erase your data, so it’s always a good idea to back up important files beforehand. 


Methods to Reset Your HP Laptop If You Forgot Your Password

Use Your Microsoft Account (For Windows 10 and 11)

Use Your Microsoft Account (For Windows 10 and 11)

If you’re signed into your HP laptop using a Microsoft account, resetting your password is pretty straightforward;.

  1. Go to the login screen on your HP laptop.

  2. Click on “I forgot my password.” This will take you to the Microsoft password reset page.

  3. Follow the on-screen instructions to verify your identity (you’ll need access to your email or phone number linked to your Microsoft account).

  4. Enter a new password once you’ve completed the verification process.

  5. Log back in to your HP laptop using the new password.



Use a Password Reset Disk

Use a Password Reset Disk

If you were proactive enough to create a password reset disk when setting up your laptop, you’re in luck. This is one of the quickest ways to regain access.

  1. Insert your reset disk (USB drive or CD) into your HP laptop.

  2. Click on “Reset password” on the login screen.

  3. Follow the Password Reset Wizard and choose your reset disk.

  4. Create a new password and set a hint if desired.

If you didn’t create a password reset disk beforehand, no worries, there are still other ways to get back into your laptop.


Use HP Recovery Manager (For HP Laptops)

Use HP Recovery Manager (For HP Laptops)

HP laptops are equipped with a built-in recovery tool called HP Recovery Manager, which can help you reset your password. 

This method will likely require a full system recovery, meaning all your data will be erased.

  1. Turn off your laptop completely.

  2. Turn it back on, and repeatedly press the F11 key during startup to access the HP Recovery Manager.

  3. Once you’re in the recovery options, select “Troubleshoot”.

  4. Then, select “System Recovery” to restore your laptop and reset your password.


Use Safe Mode and the Built-in Administrator Account

Use Safe Mode and the Built-in Administrator Account

If you’re comfortable with a bit of troubleshooting, you might be able to reset your password through Safe Mode using the built-in Administrator account, if it’s enabled.

  1. Restart your laptop and as soon as it begins to boot, press F8 repeatedly to access the Advanced Boot Options.

  2. Select “Safe Mode with Command Prompt” from the menu.

  3. Once your laptop starts in Safe Mode, log in as the Administrator (the account should be listed on the login screen if enabled).

  4. From here, open the Command Prompt and type the command:

    1. net user [your username] [new password]

  5. Replace [your username] with your actual username and [new password] with the password you wish to set.

  6. Log in with your new password.

This method works only if the hidden Administrator account is enabled.


Factory Reset via HP Cloud Recovery Tool

Factory Reset via HP Cloud Recovery Tool

If none of the previous methods work, you can try using the HP Cloud Recovery Tool to restore your laptop to factory settings and reset your password. 

Keep in mind that this method will erase everything on your laptop, so use it only as a last resort.

  1. Connect your laptop to the internet.

  2. Go to the HP Cloud Recovery Tool (you may need to download it from HP’s official website if it’s not pre-installed).

  3. Follow the instructions to perform a factory reset and reinstall Windows.


Use Command Prompt (Advanced Option)

Use Command Prompt (Advanced Option)

If you’re comfortable with technical steps, you can use the Command Prompt to reset your password. 

This method requires a Windows installation disk or USB drive and some familiarity with system commands.

  1. Insert a Windows installation disk or USB drive into your HP laptop.

  2. Boot from the disk and press Shift + F10 to open the Command Prompt.

  3. Type the following command to enable the hidden Administrator account:

    1. net user administrator /active: yes

  4. Restart your laptop and log in as the Administrator.

  5. From the Control Panel, go to User Accounts and Change password for your account.

Caution: This method involves direct system commands. Incorrect use can lead to system errors, so proceed carefully.


Contact HP Support

Contact HP Support

If none of the above methods worked or if you're uncomfortable performing these steps yourself, don’t hesitate to reach out to HP Support

They can assist you in resetting your password, but you may need to provide proof of ownership of the laptop before they can help.


Takeaway

Forgetting your password doesn’t have to be stressful. 

With the right tools and methods, whether it’s a Microsoft account reset, a password reset disk, or HP’s recovery options, you can regain access to your HP laptop without too much hassle. 

Just remember to back up your data regularly and set up preventive measures to avoid future lockouts. 




Also Read: How to Factory Reset a Lenovo Laptop: A Comprehensive Guide