How to Fix No Password Provided Email Error on iPhone
by Chelsea Bruhl on Sep 26, 2024
Have problems with email on iPhone? Check out How to Fix No Password Provided Email Error on iPhone.
Some iPhone Mail users have experienced difficulties receiving their messages. "No Password Provided" is one of the error messages that might be encountered in the Mail app. This notification appears for users of various email services, including AOL, ATT, iCloud, and others.
In this article, we'll provide you with some suggestions for resolving this issue, including some provider-specific fixes as well as some more general ideas for resolving Mail difficulties.
Check out How to Fix No Password Provided Email Error on iPhone in this article.
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How to Fix No Password Provided Email Error on iPhone
Download and install the most recent version of iOS or iPadOS.
- On your iPhone or iPad, open the Settings app.
- Select General.
- Select Software Update and follow the on-screen instructions.
Check your email address and password
If Mail prompts you to provide a password for your email account, be sure it's correct. Sign in to your email provider's website to verify your email address and password.
Contact your email provider or system administrator if you continue to receive a user name or password error.
Contact your email provider or system administrator
Check with your email provider or visit their status page to see if there is a service interruption.
Inquire with your email provider or system administrator if you have enabled any security features or restrictions for your email account, such as two-step verification. To send and receive emails on your device, you may need a specific password or authorization from your email provider.
Check with your email provider or system administrator to ensure that your email account settings are right.
Force quit Mail and restart your device
Even if you can never be sure what type of voodoo was used to solve the problem, each or all of these steps are always worth a shot.
To force quit Mail:
- Open the app switcher on iPhones and iPads with Face ID by swiping up from the bottom of the screen and stopping until it appears. Otherwise, press and hold the home button twice.
- Touch and hold the Mail app, then swipe it up to remove it from the screen.
To restart your iPhone or iPad, follow these steps:
- Press and hold either the volume button or the side button on an iPhone X or later until the power off slider displays.
- Press and hold the side button on the iPhone SE (2020), 8, 7, or 6 until the power off slider displays.
- Press and hold the top button on other iPhones until the power off slider displays.
- Press and hold either the volume button or the top button until the power off slider appears to restart an iPad with Face ID.
- Press and hold the top button on an iPad with a Home button until the power off slider displays.
- Swipe to turn off the device.
- Hold down the on/off button until the Apple logo shows, then restart.
Be sure you have an active internet connection
It's a rare person who disables the iPhone's cellular connection, but it does happen. This may seem ridiculous, but it's possible that this is the source of those pesky Mail connection failures. Perhaps you forgot to switch off Airplane Mode, or you're approaching your monthly data limit and shut off cellular data to ensure you didn't go over the limit.
- Select Settings.
- Ensure that Airplane Mode is turned off.
- Tap Cellular.
- Ensure that Cellular Data is turned on.
You can be the victim of a weak signal strength even after you've double-checked that cellular is turned on. You may notice fewer bars or dots in the status bar than usual, indicating a connection that isn't quite up to par. In the status bar of your iPhone, you can see 4G or (worse) 3G instead of LTE.
An extended cellphone connection might sometimes cause a mail server to time out, resulting in the dreaded error message. To see if the cellular connection is the problem, consider turning off mobile data and sending your texts via wifi. Just remember to turn on cellular data once you're back in an area where the signal strength won't cause any more Mail connection issues.
Delete and re-add the problem account
If you're having trouble with one of the typical email accounts that iOS may set up for you (such as iCloud, Google, or Yahoo), you might want to deactivate the account and re-add it.
It's possible that your email provider has made changes behind the scenes that haven't been reflected in your account. The account settings will be current after deleting and re-adding it.
- Select your preferences.
- Scroll down and select Mail.
- Go to Accounts and choose it.
- Select the email account that isn't working properly.
- To delete an account, tap Delete Account.
- Select Delete from My iPhone from the drop-down menu.
To add an email account, follow these steps:
- Choose Settings.
- Scroll down and select Mail.
- Go to Accounts and choose it.
- Select Add Account and follow the prompts to enter your email account's username and password.
Manually configure your account
Your iOS device may lose track of an email account password from time to time, possibly after restoring data and settings from a backup. You should be requested to reenter the password for the mail account in most circumstances.
Recent iOS upgrades have disabled the ability to enter email passwords and other settings for regular email accounts, with the exception of some optional password fields for mail servers that deliver mail (that is, those in the list of standard accounts, such as iCloud, Google, Yahoo, etc.)
However, if you set up an email account with a custom domain using some "Other" provider, be sure no password fields are left blank in the account settings. If that's the case, enter your password. You'll have to do this every time you change the account's password.
- Choose Settings.
- Scroll down and select Mail.
- Go to Accounts and choose it.
- Choose the email account you'd want to set up.
- Select the account's email address.
- If a password is missing, type it in here.
You'll need to visit your email provider's website and FAQ for details on manually configuring POP and IMAP accounts on your iPhone or iPad, depending on who you use. To find the information you need, go to Google and type in your email provider's name (such as Comcast) followed by the terms mail setup iPhone iPad. In case you need to enter this information, make a note of the names of incoming and outgoing mail servers, as well as port numbers, authentication protocols, and whether or not the mail server employs Secure Socket Layers (SSL).
Email Provider Specific fixes
AOL
AOL has its own sign-in procedure. Some apps don't support it, and even those that do – such as Apple Mail on the iPhone - require you to set up the account by choosing AOL as the account type. You were not using AOL's sign-in technique if the account was set up using "other" or if you had to provide information like incoming and outgoing mail servers. If your mail app doesn't accept your password or doesn't offer an "AOL sign-in box," go to your AOL account and request an app password.
- Sign in to your AOL account (myaccount.aol.com) using Safari (or another browser).
- Select My Profile from your user icon in the top-right corner.
- In the menu on the left side of your profile page, select Account Security.
- You'll find instructions on how to sign in to AOL here. Password, 2-Step Verification, and App Password boxes should all be visible.
- Click "Generate app password" in the box labeled "App Password."
- You should be able to find out more about app passwords. Select Get Started from the drop-down menu.
- Enter the name of your email client. Simply type "iPhone mail" if you use iPhone mail.
- You'll be given a password that you can only use with your email app.
How to use your app password (iPhone Mail app).
- On your iPhone, go to Settings and scroll down to Mail.
- Choose your AOL account from the drop-down menu.
- For the incoming and outgoing mail servers, use the generated app password instead of your usual AOL password.
ATT
ATT mail customers can go to their account page and get a secure key to use with their email, similar to the solution for AOL mail subscribers. For ATT mail subscribers, the following has worked well.
- To sign in, go to your ATT account page.
- Go to your profile and look for a place to get a "secure mail key."
- Select Accounts from the drop-down menu under Settings > Mail. Select your ATT account from the drop-down menu. To delete an account, tap Delete Account.
- Tap Add Account from Settings > Mail > Accounts. Choose "other" and then "Add Mail Account."
- Fill in the blanks on that screen, including Password, which should be your new secure mail key rather than your standard email password. Next should be tapped.
- Choose IMAP. Make sure all of the fields are filled accurately.
- Your entire email address as a username
- imap.mail.att.net is the incoming host name.
- smtp.mail.att.net is the outgoing host name.
- If any "Server Identity" prompts occur, tap Continue.
- Save the file.
Reset all settings on your iPhone
Customized iPhone settings are another one of the potential offenders. It's possible that some options will be enabled or disabled when they shouldn't be. Conflicts result from this, and system faults are caused. Reset every setting on your iPhone using these instructions to rule this out:
Step 1 Go to Settings, then General.
Step 2 Tap on Reset.
Step 3 Select the Reset all settings option.
Step 4 Enter your device passcode if needed to continue.
Step 5 Then tap the option to confirm settings reset.
Your iPhone will reset and loads all settings to default values. Reconnect to your Wi-Fi, then try to set up your email account to see whether the issue has been resolved.
Reset your iPhone or iPad to fix No Password Provided Email error
To log back in and fix any system issues, you must reset the device to factory settings.
Step 1 Tap the Settings icon and then tap General.
Step 2 Tap on Reset and then tap Erase All Contents and Settings.
Step 3 Enter your device passcode to confirm.
Step 4 If prompted to back up to iCloud, please proceed with backup.
As a last resort, you can use Apple Finder or iTunes to do a system restore by connecting your device to a computer.
Please be aware that doing this would delete your data, so if you activated this option, you should still have your files backed up to iCloud.
Right now, the only options we have to deal with this issue are those described above. A professional service request must be initiated by Apple or your preferred carrier if you are still unable to reset the device.
Other Fixes for No Password Provided Email Error
- If you do not use AOL or ATT, you should check to see if your email provider offers "app passwords," "mail keys," or something similar, and try using this created app password for your email account.
- Contact your email provider (or, if at work, the system administrator). You can check to see if your settings are right and if they have any troubleshooting advice for you.
- Try deleting your email account and then re-creating it. You may need to contact your email provider to get the proper settings for your email account.
- Check to see if your email address is available elsewhere. Check your computer or sign in to webmail.
- Go to Settings > Mail and then Accounts on your iPhone.
- Choose your email address from the list. Select Delete Account.
- Select Add Account from the Settings > Mail > Accounts menu.
- If your email provider is listed, select it; otherwise, select "other."
- To create your account, simply follow the onscreen steps and fill in the fields.
- If nothing appears to be working to resolve the problem, you can contact Apple Support.
How to Fix No Password Provided Email Error on iPhone - Conclusion
By now, the error “No Password Provided” must have gone away. If our article on How to Fix No Password Provided Email Error on iPhone did not help, contact Apple support or the email provider for any further help.
Let us know in the comments which of the solutions helped you.
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