If you’re looking for how to delete your AliExpress account, you’re not alone.
Whether you’re reducing online shopping, avoiding spam notifications, or simply done using AliExpress, closing your account isn’t as obvious as it should be.
AliExpress requires identity verification, order checks, and email confirmation before an account can be permanently removed.
In this guide, I’m walking you through the exact step-by-step process to delete your AliExpress account safely, including what happens to your data, orders, and refunds once the account is closed.
If you want to delete your account properly without running into issues later, this guide covers everything you need to know.
What happens when you delete your AliExpress account?
Before we get into the whole deleting process, let's take a quick look at what happens when you delete your AliExpress account?
When you choose to delete your AliExpress account, several important things happen:
- Permanent Deletion of Data: All your personal information, including order history, shipping addresses, payment details, and account settings, are permanently erased from AliExpress's servers. This data cannot be recovered once the deletion process is complete.
- Inability to Access Account Features: After deleting the account, you will no longer be able to log in with your previously registered user name and password. This means you won't have access to your purchase records, messages, or any other account-related information from the old account.
- Cancellation of Pending Orders: If you have any orders that are still pending or in transit, you'll need to cancel them before proceeding with the account deletion. Once your account is deleted, you won't be able to track or manage these orders.
- Resolution of Disputes: If you have any open disputes or cases with sellers, it's essential to resolve them before deleting your account. Once the account is deleted, you won't have the platform to communicate or seek resolution.
- Withdrawal of Account Balance: If you have any balance remaining in your AliExpress account (for instance, refunds or unused gift card balances), it's important to withdraw it before initiating the account deletion. Once deleted, you won't have access to these funds.
- Loss of AliExpress Benefits: You'll no longer be eligible for any benefits or privileges associated with your AliExpress account, such as discounts, promotions, or exclusive offers.
- Unsubscribe from Emails and Notifications: Your email address will be unsubscribed from any promotional emails or notifications sent by AliExpress. You will no longer receive updates about deals, offers, or new products.
- Impact on Seller Reviews and Feedback: Any feedback or reviews you've left for sellers will still be visible on their profiles. However, since you won't have an active account, you won't be able to edit or respond to these reviews.
Backing Up Your Data
AliExpress does not provide an official feature for users to back up their data directly within the platform. This means there is no built-in tool or option to export or download your entire account data, including order history, messages, and other account-related information.
However, you can manually save certain information:
- Order History: You can manually take screenshots or copy relevant information from your order history page for your records.
- Messages: If you have important conversations with sellers, you can screenshot or copy them to save them.
- Shipping Addresses: You can manually copy your shipping addresses to save them for future reference.
- Payment Information: Ensure you have a record of any payment methods you've used on the platform.
It's important to keep in mind that any data you manually save should be done securely and in compliance with AliExpress's terms of service and privacy policies.
Step-by-Step on How to Delete an AliExpress Account
Step 1 Access Your Account Settings
- Login to Your Account: Visit AliExpress and log in using your credentials.
- Navigate to Account Settings: In the top right corner, click on your profile picture and select "My Account" from the dropdown menu.
- Access Account Settings: In the left-hand menu, click on "Account Settings".
Step 2 Initiate the Deletion Process
- Locate "Close Account": Scroll down in the Account Settings until you find the section labeled "Close Account".
- Start the Process: Click on the "Close Account" link.
Step 3 Verify Your Identity
- Provide Your Password: You'll be prompted to enter your password for security purposes.
- Select Reason: Choose a reason for your account closure from the provided options.
Step 4 Confirm Deletion
- Review Your Choice: A confirmation page will appear summarizing the actions you're about to take. Double-check your decision by entering the 6-digit code that has been sent to your registered email address.
- Final Confirmation: Click on "Confirm & Close".
What to Consider when Deleting an AliExpress Account?
- Pending Orders: If you have any pending orders, it's recommended to wait until they are completed or canceled before deleting your account.
- Refunds: Any pending refunds will be processed as per AliExpress's refund policy, but you won't be able to access your account to track them.
How Do I Delete My AliExpress Account via the App?
The steps to delete your account via the AliExpress app are similar to those outlined above.
- Open the AliExpress app and log in to your account.
- Tap on the Account icon in the bottom-right corner of the screen.
- Tap on the Settings gear icon in the top-right corner of the screen.
- Tap on Profile.
- Scroll down and tap on Delete Account.
- Enter your email address and the words "Deactivate my account" in the box provided.
- Select a reason for deleting your account.
- Tap on Delete My Account.
Can I Recover a Deleted AliExpress Account?
Recovering a deleted AliExpress account is not possible. Once you delete your account, all associated data, order history, shipping details, and payment records, will be permanently deleted.
How to Delete an AliExpress Account: FAQs
What happens when I delete my AliExpress account?
Deleting your AliExpress account permanently removes your personal data, order history, saved addresses, and payment information. Once deleted, the account cannot be accessed or recovered.
Can I delete my AliExpress account if I have pending orders?
No. You must complete or cancel all pending and in-transit orders before you can delete your AliExpress account. Open disputes should also be resolved in advance.
How long does it take for AliExpress to delete an account?
Account deletion usually takes up to 72 hours after confirmation. Once completed, you will no longer be able to log in using the same credentials.
Can I delete my AliExpress account without confirming by email?
No. AliExpress requires email verification to confirm account deletion. Without access to the registered email address, the account cannot be deleted.
What happens to refunds after deleting an AliExpress account?
You should withdraw or receive all refunds before deleting your account. After deletion, you won’t be able to track refunds or access account balances.
Will my reviews disappear if I delete my AliExpress account?
Your past reviews may remain visible on seller pages, but they will no longer be editable or linked to an active user profile.
Can a deleted AliExpress account be recovered?
No. Once an AliExpress account is deleted, it is permanently removed and cannot be restored under any circumstances.
Conclusion
Deleting an AliExpress account is a straightforward process, but it's crucial to understand the consequences.
Make sure to back up any important data and consider your decision carefully. For more specific information or updates, refer to AliExpress's official policies.
Remember, once you delete your account, it cannot be recovered. If you're unsure, consider temporarily discontinuing use instead of permanent deletion.
